Change Management
The purpose of this course is enable business leaders to anticipate, strategically direct and manage the emotional impact of change on people in order to become a master rather than a victim of change.
Course Benefits
After completing this course, participants would be able to:
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Understand the nature of change in the business environment
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Understand different forms of change in the business environment
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Understand the emotional impact of change on themselves and other people
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Understand why people have a natural resistance to change
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Develop emotional intelligence to manage resistance to change
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Analyse behavioural patterns caused by change
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Reflect on and acknowledge their own resistance to change
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Develop openness for personal change
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Identify and acknowledge own dysfunctional behavioural patterns
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Commit themselves to authentic behavioural change
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Develop leadership versatility to manage change with employees at different levels of empowerment
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Facilitate effective leadership change management interventions
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Engage effectively with employees during each of 7 phases of change
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Become a master rather than a victim of change
Course Admin
Assessments and analysis:
Individual and Team openness assessment
Duration: 3 days
Dates: To be agreed upon with customer
Facilitator: Dr Niel Rall
Venue: To be agreed upon with customer
For facilitator details:
visit www.leadershipdynamics.co.za
Enquiries: Dr Niel Rall on 082 455 1093
Part 1
Orientation to Change Management
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Change forces shaping the business environment in the 4IR
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The realities of change in the business environment
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Fundamental and incremental change
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Business and emotional impact of change
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Typical organisational responses to change
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Team dynamics in change management
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Typical personal and team responses to change
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The need for change management
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Change management approaches and strategies
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The role of leadership in Change Management
Part 2
Emotional Intelligence in Change Management
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The emotional impact of change on people
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Natural emotional responses to change
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The impact of cognitive dissonance on change
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Dysfunctional behaviour patterns during change
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Managing the emotional impact of change
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Creating emotional openness for change
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The openness value structure
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Analysing team and individual openness levels for change
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Reflective openness for change
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Interactive openness for change
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Structural openness for change
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Developing an openness culture for change
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Emotional intelligence in behavioural change
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Authentic behavioural change
Part 3
Developing agility to manage personal change
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Managing the impact of own personality on personal change
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Emotional forces resisting personal change
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Dysfunctional behavioural patterns during change processes
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Developing agility for personal change
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Facilitating authentic personal behavioural change
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Recognising and admitting own dysfunctional behaviours
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Committing to personal behavioural change
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Developing an emotionally supportive culture for personal change
Part 4
Change management leadership
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Managing changes in leadership
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Developing leadership versatility to manage change
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Creating a common vision and alignment of purpose
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The role of leadership communication in change management
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Involving people in the change process
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Enrolling people in change management
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Empowering leadership in change management
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Developing an innovative organisational culture
Part 5
Managing Transitional phases of change
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Recognising and managing denial of the need for change
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Understanding and managing resistance to change
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Assisting people to internalise the need for change
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Helping people to explore options and benefits of change
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Developing commitment and ownership of change
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Supporting people to promote change