top of page
  • Linkedin
Meeting

Emotional Intelligence

In Leadership

The purpose of this course is to enable leaders to recognise, understand and manage the impact of emotion on behaviour, enhance mindfulness, manage unconscious bias and create psychological safety, in order to engage followers more effectively for achieving great business results. 

Course Benefits

After completing this course, participants would be able to:

  • Understand the impact of emotion on behaviour 

  • Understand and manage unconscious bias 

  • Apply mindfulness and agility in dealing with challenging realities 

  • Become a master of their own emotions and behaviours 

  • Analyse and understand other people’s behavioural patterns 

  • Manage diversity more effectively 

  • Connect with empathy 

  • Create openness to engage effectively with other people 

  • Share and receive ideas more openly 

  • Establish, develop and maintain mutually beneficial relationships 

  • Create a psychological safe environment 

  • Apply emotional intelligence in a variety of leadership situations 

  • Connect with employees 

  • Direct employee behaviour towards results 

  • Influence employee behaviour effectively 

  • Mobilize energy, create passion, enthusiasm and excitement to motivate people 

  • Empower employees with the desire and ability to achieve results 

  • Motivate employees to exceed expectations 

  • Create commitment to achieve results 

  • Understand and manage emotional impact of change on people 

  • Communicate with emotional intelligence 

Course Admin

Assessments and analysis:

Personality analysis, Openness assessment

Duration: 3 days

Dates: To be agreed upon with customer

Facilitator: Dr Niel Rall

Venue: To be agreed upon with customer

​

For facilitator details:

visit www.leadershipdynamics.co.za

Enquiries: Dr Niel Rall on 082 455 1093

Email: admin@leadershipdynamics.co.za

Part 1

Impact of Emotion on behaviour

  • Cognitive structure

  • Defining emotion

  • Emotional categories

  • Managing impact of emotion on behaviour

  • From victim to master of emotion

  • Leadership Dynamics emotional intelligence model

  • Personal planner

Part 2

Intrapersonal Emotional intelligence

  • Self- awareness

  • Self- understanding

  • Unconscious bias

  • Understanding own personality

  • Mindfulness

  • Personal Mastery

  • Effective self- engagement

  • Personal planner 

Part 3

Interpersonal Emotional intelligence

  • Connecting with people

  • Empathy 

  • Managing diversity

  • Managing unconscious bias

  • Engaging with an open mind

  • Creating psychological safety

  • Personal planner 

Part 4

 Emotional Intelligence in Leadership 

  • Management vs leadership 

  • Emotional intelligent leadership behaviours

  • Connecting with employees

  • Directing teams

  • Influencing people 

  • Mobilizing/motivating employees

  • Empowering employees

  • Personal planner 

Part 5

 Emotional Intelligence in Change Management 

  • Nature of change in the 4th Industrial revolution

  • Impact of change on people

  • Managing comfort zones

  • Emotional impact of change

  • Imperative of change management

  • Managing transitional phases of change 

  • Authentic behavioural change 

  • Personal planner 

bottom of page